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Duncan LancasterBrittnee MatthewsBarbara CadorEmilieodESB Visit Recent comment authors
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Jessica Sullivan
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Jessica Sullivan

What is the subdomain to be able to login to see the pictures that I paid for?

Shona Isaac
Guest
Shona Isaac

Did anyone respond to you on the subdomain? I’ve been trying to access my picture also and can’t get it without that.

Lynne Thompson
Guest
Lynne Thompson

What is the subdomain for newyorkzipsupport? I can not set up an account with out this information

ticket # CS661558

Jonathan Pan
Guest
Jonathan Pan

HI,
Can’t seem to create a account to download the photos I bought, due to the Subdomain needed. Not sure what this envolves.
Ticket No CV 678740
If possible Please send me the high resolution of our family photo.
My Details are:
Jonathan Pan (jpan@haisheng.com.au) +61 457 737 333
Many thanks in advance.
Regards
Jonathan Pan

barbara
Guest
barbara

hi there, what exactly is meant by subdomain? I have never been asked for this in my life….

Dario
Guest
Dario

HI,
Can’t seem to create a account to download the photos I bought, due to the Subdomain needed. Not sure what this envolves.
Ticket No CV 679964
If possible Please send me the high resolution of our family photos.

Thanks

simon kitchen
Guest
simon kitchen

we have created a login – not sure what a subdomain is so we made one up. We logged in ok but there are no photos and the help tab doesn’t work, Please let us know how we can download our photos?

Jane Eatock
Guest
Jane Eatock

I cannot create an account to retrieve my photo – it keeps throwing me out. Are you going to respond to any of these messages?

Ticket number 11682858

Please send to me by email

ESB Visit
Guest
ESB Visit

Subdomain: If you’re trying to create an account just enter any alpha numeric characters in the subdomain field. I used my email address before the @ sign, and it worked with no problem.

Emilieod
Guest
Emilieod

Hi I can’t create an account as it’s not letting me, I want to access my photos so please respond ASAP
TIcket number: 1L025819

Emilieod
Guest
Emilieod

Hi
It would not let me create an account to access my photos. Reply to this via my email ASAP
Regards

Barbara Cador
Guest
Barbara Cador

this service a real shame! I have paid for this service and already sent an email. It tells me the ticker number stated on my bill is invalid (CQ650621) and I can’t download anything! CAN PLEAS ESOMEBODY – ANYBODY – COME BAKC TO ANY OIF US WITH SOME ANSWERS????

Brittnee Matthews
Guest
Brittnee Matthews

What does it mean by subdomain?
Can I please have the picture that I paid for sent to my email please
Ticket number: 29059981

Brittnee Matthews
Guest
Brittnee Matthews

I was having trouble creating an account now it is saying invalid ticket when I have paid fo the photos can you please send me a copy of my photo ASAP it’s so annoying
Ticket no: 29059981

Duncan Lancaster
Guest

It appears that we are not the only ones. Registered details as requested, no access to the photo’s that we paid for, with no help tab etc working. Unsure how to retrieve the keepsake image, welcome a reply for photo no #677496.
Won’t hold my breath reading the comments already posted…