magicjackcares.com – magicJack Support

Magicjackcares.com is a support website for magicJack products. magicJack basically makes VOIP products which are very easy to use. Their main product is a jack which plugs into the USB port of computer and provides a telephone port to plug your telephone into.

You can then make unlimited calls from your telephone to US and Canada.  The user only needs to have a good internet connection to make calls. The calls are made over VOIP, thats why the company is able to provide unlimited calls.

To use the support website, you need to provide your email address and phone number with which you registered your device. The support options are divided in 4 categories, such as

  • Your device
  • magicJack app
  • Orders and Renewals
  • Billing related issues

Currently magicJack provides a 30 day free trial. The device only costs $35. The company is in operation since 2007. Since it has been in the market for such a long time, you can rely on their services.

To visit the support website magicjackcares.com, you can click here.

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Rosalee Bean
Guest
Rosalee Bean

need help to register my magic jack

Ernie Green
Guest
Ernie Green

need to register my number

Ernie Green
Guest
Ernie Green

need to register my magic jack number so it will work

Rosalee Bean
Guest
Rosalee Bean

cannot get my magic jack working

Estelle Simmons
Guest
Estelle Simmons

My magic jack number is not working. I need to speak to a technician,please

craig
Guest
craig

Good luck trying to speak with someone about this piece of shit, which works VERY intermittently.
Let us know if you ever reach a real person!

Rosanna Jones
Guest
Rosanna Jones

I need to know if this modem, Motorola surfboard SBG6580 Router will work with your phone system.

gene robinson
Guest

need to find out if my magic go is properly
registered was sent a email message that their was a problem due to a password mix up need some help i am using my old system because i could not
get the magic jack go to work

Richard Baenen
Guest
Richard Baenen

Can I buy a used cell phone and use it away from the house sending and recieving calls using my majicjack go connection and same number?

gina matthews
Guest

Cannot activate magicJack with the wall jack I have no computer

rob choma
Guest
rob choma

ph 5875780757 my phone just quit working it wont give me verifacation majic number 5783196559

L.Olson
Guest
L.Olson

My Magic Jack is not working.

CRAIG
Guest
CRAIG

Join the club!

don hildmann
Guest
don hildmann

I am having interference on my Ethernet and internet of my dsl when I use my phone.
this is now bad , I have replaced the line conditioner and
power adapter, to no avail.
I need help to stop this.

dennis semancik
Guest
dennis semancik

ever since I installed the no robocall s block on my phone , friends call me several times and the phone rings , and when I pick up I cannot here anyone on the other end. 2 sometimes it works sometimes not I need help.

craig
Guest
craig

Exactly ! Everyone please vote up if your mj works or u have the same problem!

Irene Davies
Guest
Irene Davies

I think the magic jack unit for my phone is not working (line in use) and I need to replace it

vicki
Guest
vicki

How do u change the voicemail greeting once you put the original one in many years ago

leonid yakobzon
Guest
leonid yakobzon

hello. I want to keep my current phone#

Dee
Guest
Dee

How do I keep my old number

AB/Ruth Moran/5232
Guest
AB/Ruth Moran/5232

i am trying to input new device and cannot found out how to keep my MJ PHONE NUMBER WHY NOT..??????? I AM TIRED OF TRYING TO FIND OUT THE ANSWER TO THIS SIMPLE QUESTION ~~~!!!!!!!

Forrest
Guest
Forrest

Please transfer my remaining mouths acct. 15136181 to my old magic jack plus which I still have. My magic jack go is physically broken.

pete
Guest
pete

how do I get a different magicJack number?

dave
Guest
dave

My magicJack has no more power need a new one but I want to keep number

LYDIA BILLIE
Guest
LYDIA BILLIE

My magic jack stopped working

Carol Gagnon
Guest
Carol Gagnon

Day light savings time is wrong on my phone. It is set 2 hours ahead. It should be 10:50 instead of 12:50.

Clayton
Guest
Clayton

Static on my magic jack.

cody
Guest
cody

does anyone help here?

CRAIG
Guest
CRAIG

Magic Jack—why is it impossible to ever reach someone ??? My MJ is almost worthless, works only sometimes. I will NEVER recommend your product!

carol
Guest
carol

I need help to register my magic jack go

karen paquette
Guest
karen paquette

I have already registered my magic jack. I requested to have my own phone number used. It was available. some how it is registered on my cell phone with a different phone number all together, it shows that my home phone was not even registered. My magic jack number is 902-982-1130.

could you please help me figure this out. I was on with technician earlier to day and really go no satisfaction.

Ken Hervieux
Guest
Ken Hervieux

my magic jack has stopped working

webb boyles
Guest
webb boyles

need help error code 3002

Marlene Ona
Guest
Marlene Ona

I called your phone and I was asked to go to your websites where I could chat supposed to be to register my devices, It was a disappointment that a third party “Just ask” responded and I had to pay $5.00 for the assistance. I asked my concern and I got an answer that it will take hours and days to respond!!! what an inconvenient and inefficient customer service!!!!

Randy
Guest
Randy

need help to register, do not have a password for activation. said it would send an email with code but no email came in

Virginia O'Donnell
Guest
Virginia O'Donnell

MagicJack phone cuts me off of EVERY call. It’s awful!!

Andrea Erickson
Guest
Andrea Erickson

i need help registering my new magic jack. I have gone online and its there but when i go to the computer the MagicJack login page will not go away even after “””registerin”””

Paula Stevenson
Guest
Paula Stevenson

Need help reconnecting my majic jack application

david sanso
Guest
david sanso

hey I just changed my router to the google chrome hockey puck system and the magic jack not working where ever I plug it in what is the issue I have it plugged into wall for power and using usb to back of computer and the phone is plugged into the magic jack

barry robinson
Guest
barry robinson

magicJack DOESNT care

Al D
Guest
Al D

You got that right — horrible customer service

Daniel Miller
Guest
Daniel Miller

I have a Magik Jack Plus that cuts out. It comes back up after I do a reset by unplugging it but it has been happening almost every day. Is this an issue with my internet speed or do I just need a new unit?

Mabel
Guest
Mabel

Join the discussion…

Daniel De Leon Perez
Guest
Daniel De Leon Perez

Need to get new number on an existing magicJack

Anthony SAMPSON
Guest
Anthony SAMPSON

Trying to change my magic jack #

Leon Heying
Guest
Leon Heying

I can call out but cannot receive incoming calls.

jim
Guest
jim

I get a lot of robo calls. I would like magicjack to add nomorobo to their service

jim meyer
Guest
jim meyer

I get a lot of robo calls. I would like magicjack to add nomorobo to their service

O. G.
Guest
O. G.

Need to DE-ACTIVATE phone number.
Opted not to re-new with Magic Jack and phone number is still active.

Christine Barone
Guest
Christine Barone

Hi, I need help with my magic jack phone system. I have been using it for business for over 8 years now and have recommended it to family and friends. Recently, I’ve been experiencing a major problem when leaving people voice messages from my device. On there end, when they play the message, my voice is extremely slow and sounds like I’m drunk. This is not a good thing especially since it is my main business phone. I have unplugged the device and plugged it back in. I have turned off the computer and restarted it. The battery on the… Read more »

kurt
Guest
kurt

same thing happening with me – incoming messages are fine , but when I leave one from my landline SLOW and I sound drunk

Kurt Moans
Guest
Kurt Moans

same for me – outgoing messages are fine, however

Jerry
Guest
Jerry

I have the same issue. Now when I call my brother, I start the message off with ‘I’m so wasted’! I would like to find out why this is happening too.

Jack Abels
Guest
Jack Abels

I have been a Magic Jack Customer for years and have spent over 20 minutes trying to talk to somebody on (561) 594-9925 with no response. But they did say that I could talk with a live person on MagicJackcares.com
But It say on the screen that it will not load. I could use some help with a problem I encountered this morning. -Jack

DelanoA Hayre
Guest

Delano a

herbert smallwood
Guest

my mj is not working full time. i unplug it from the wall and afer a few minutes plug it back in and it works. but only for about a day. what is the matter?

steve benson
Guest
steve benson

need help to register my replacement magic jack

Charlie
Guest
Charlie

having problem reg. my Magic Jack

Tula Gianni
Guest
Tula Gianni

people on the other end keep hearing a noise I can’t hear it on my end & my voice mail does not work & I can’t get someone to help the ‘chat line’ they keep cutting me off

warren
Guest
warren

I have no ringtone

MANUEL ZAPATA
Guest
MANUEL ZAPATA

I have a technical problem. I get the dial tone, but when I entered the number I wish to call there is no sound at all. I am able to receive calls, but I cannot make calls.

Michelle
Guest
Michelle

Having issues with app not getting calls or texts

Ann Tesar
Guest
Ann Tesar

My magic jack has static and an echo for people calling in to my line. Any suggestions?